At TrustPledge, protecting your information β and your money β is our top priority.
Weβre not just committed to helping you grow your savings. Weβre committed to safeguarding them with enterprise-grade security standards, best-in-class encryption, and proactive threat protection. This Security Policy outlines the technical and organizational measures we use to keep your account and data safe.
π Platform Security
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256-bit SSL Encryption: All data transmitted between your browser and our servers is protected with advanced SSL encryption.
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Secure Hosting: TrustPledge is hosted on infrastructure with built-in security, redundancy, and DDoS protection to ensure uninterrupted service.
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Data Encryption at Rest: Sensitive user information is stored securely using encrypted databases and restricted access protocols.
π Account Protection
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Password Security: All passwords are hashed and salted using industry-standard algorithms. We do not store plain text passwords at any time.
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Two-Factor Authentication (2FA): We encourage users to enable 2FA for added protection when signing into their accounts.
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Session Monitoring: Our system monitors for unusual login activity or account access attempts and may automatically restrict access for suspicious behavior.
π¦ Fund Security
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FDIC-Insured Holding Accounts: All user deposits are held in secure U.S.-based bank accounts insured by the FDIC up to applicable limits via our banking partners.
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No Market Exposure: Your funds are not placed in stocks, crypto, or other volatile assets. Our plans are fixed-term, fixed-reward offerings that prioritize capital protection.
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Separation of Funds: Customer funds are never commingled with operational accounts and are earmarked for return based on selected plan terms.
π Monitoring & Threat Detection
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Real-Time Intrusion Detection: Our platform is monitored 24/7 for threats, anomalies, or unauthorized access attempts.
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Third-Party Penetration Testing: We partner with external cybersecurity firms to conduct regular security audits and tests.
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Fraud Detection & Prevention: Automated tools help identify potential fraud, account takeover attempts, or unauthorized activity.
π’ Breach Notification Protocol
In the unlikely event of a data breach that affects your personal information or account, we will notify you promptly and transparently. Our team will take immediate steps to:
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Contain the incident
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Assess scope and severity
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Notify affected users and regulators (if required)
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Provide guidance on how to protect your information moving forward
π€ Your Responsibilities
We take strong measures to protect your account β but security is a shared responsibility. To help us keep your account safe:
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Use a strong, unique password and donβt reuse it across services
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Enable 2FA when possible
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Never share your login details with anyone
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Report any suspicious activity or unauthorized access immediately
π¬ Questions or Concerns?
If you have any questions about how we keep your information secure, please contact our team at:
π§ [email protected]