Welcome to TrustPledge. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
By using TrustPledge, you agree to the practices outlined in this policy.
1. What We Collect
When you sign up or interact with our platform, we may collect:
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Personal Information: Your name, email, phone number, and mailing address
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Financial Information: Deposit amounts, transaction records, and selected reward plans
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Technical Information: IP address, browser type, device data, and usage behavior
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Communication Records: Customer support interactions or inquiries
We do not collect or store your full payment card numbers — all payment data is securely processed by our payment partners.
2. How We Use Your Information
We use your data to:
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Create and manage your TrustPledge account
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Process deposits and disburse monthly rewards
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Provide customer support and respond to inquiries
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Notify you about updates, policy changes, and new features
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Improve website performance, security, and user experience
Your data will never be sold, rented, or shared with unauthorized third parties.
3. Cookies and Tracking
We use cookies to:
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Keep you logged in
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Understand how visitors use the site
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Measure performance and improve features
You can manage cookie preferences through your browser settings.
4. Data Sharing
We may share your information with trusted third parties only when necessary to:
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Process transactions (e.g., payment processors)
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Ensure platform security (e.g., fraud detection partners)
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Comply with legal obligations (e.g., subpoenas or regulatory requests)
All third-party partners are contractually obligated to protect your data.
5. Data Retention
We retain your personal data only as long as needed to:
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Provide services
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Meet legal, regulatory, and audit requirements
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Resolve disputes and enforce our terms
When no longer necessary, your data is securely deleted.
6. Security Practices
We use encryption, firewalls, and secure servers to protect your data from unauthorized access, alteration, or disclosure. Learn more in our Security Policy.
7. Your Rights
You have the right to:
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Access the data we hold about you
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Update or correct your information
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Request data deletion (as allowed by law)
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Opt out of promotional emails at any time
To make a request, contact us at [email protected].
8. Children’s Privacy
TrustPledge is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
9. Policy Updates
We may update this Privacy Policy as needed. Any changes will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated via email.
10. Contact Us
If you have questions about this Privacy Policy, reach out to us at:
📧 [email protected]
At TrustPledge, your privacy isn’t an afterthought — it’s a promise. We only collect what we need to serve you, and we protect it with care.